Enhance your Security Ecosystem

Video Verification

Verification is an issue that has plagued the medical insurance industry for years on end. From scamsters to fake documents, from false claims to duplicate identities, the list of fraudulent activities goes on. Every year, insurance companies lose millions to these scams.

Not anymore. With the extensive video verification facility from VeriRight, weeding out the bad from the good has never been easier. Video verification, as the name suggests, uses the medium of a video call to check and verify the identity of the customer. With VeriRight, medical insurance companies can now enjoy a fully online client onboarding process with video verification. Using the latest artificial intelligence technology, we have created a seamless system through which the identify clients in a span of moments.

Facial Match Analysis

Facial analysis ensures that the same person who holds the insurance policy is the one who claims it.

Many a time, it has happened that after policy holders died, other people stepped into their shoes to carry on the policy term.

For example, imagine Ram has taken out a medical insurance policy that will support his medical requirements for the next five years. The premium is already paid, and the policy is activated. Unfortunately, before Ram got the chance to use the policy, he met with an untimely death.

What can the medical insurance company do? How can they verify that Ram is indeed Ram, and not somebody else? With physical verification and manual processing, doing this was next to impossible. But, with the advanced AI-based facial matching services from VeriRight, this verification is a piece of cake!

ID and Address Proof verification

Document verification is one of the main pain points in the medical insurance industry. Really, in any service-based industry where there are large financial transactions, paperwork will always be an issue. After all, each piece of paper needs to be scanned, documented and verified. When done manually, it can take weeks! Earlier, medical insurance companies would take weeks to process policy applications and claims for this very reason. Inaccuracies and the loss of documents would add to the lengthy processing times.

VeriRight’s ID and address proof verification service is a direct solution to this pressing problem. Using artificial intelligence technologies, we have built a system that is capable of identifying and processing documents and ID proofs in seconds! These systems are so intelligent that they keep learning as they work, and become more and more efficient. Documents are scanned and processed instantly using AI software.

Aadhar Masking & ID Proof OCR

In today’s world, data is everything. From your phone to your credit card, from your social media to the websites you visit, everything is recorded and stored by numerous platforms and servers. Oftentimes, you might not even be aware that you’ve given consent for your data to be used.

Now, this is still fine as long as the data being shared is not important to you. But when it comes to your identity documents, like your Aadhaar, the situation is different. That is very personal and should not be shared with all platforms.

This is why the concept of Aadhaar masking has been introduced. This feature ensures that when you use your Aadhaar to verify your identity, the first 8 digits of your Aadhaar number has hidden or masked. Only the last 4 numbers are visible. Of course, your photo and other address details will be visible. But your whole Aadhaar will not be visible. Don’t worry. As this masked Aadhaar is also provided by UIDAI, it is accepted and considered to be equivalent to an unmasked Aadhaar.

Income document Verification

The range of documents required for a medical insurance policy ranges from basic identity proofs to income tax and bank statements. It is more time consuming to retrieve income tax documents. This is mainly because you need the updated versions every time, and you will have to log into the online portal to download the document.

To make life easier for medical insurance companies and to ensure that customer satisfaction and user experience are always prioritised, VeriRight offers income document verification. This means the customer’s income tax returns are fetched directly from the government’s income tax portal.

Earlier, you would have to log into the government’s income tax portal, download the document, upload it into your medical insurance provider’s portal and then wait for the verification to get completed.

In-house Video Solution

We offer a comprehensive solution that can be used by insurance companies to verify customers who purchase their policies. We have a simple yet effective solution to verify the customer’s identity, which will help insurance companies in preventing fraud and reducing cost. Our system is also easy to use and can be implemented within a short span of time. We have a long history of working with the insurance industry and understand how important it is to verify customers. We offer in-house video solutions to help you verify customer information.

Geo Location and IP Address Tracking

Geo location means the tracking of the geographic location of the device that is being used to access the portal or website. IP address tracking is similar to geo location. The difference lies in what is being tracked. While geo location tracks the location of your device, IP address tracking tracks the location of your IP address.

Sometimes, you can use different IP addresses to access different servers. Geo location and IP address tracking essentially combine the two pieces of information to gain a complete idea of the location of the person. It is incredibly accurate and makes use of complicated pieces of technology to verify the location of the person. This feature from VeriRight has multiple uses. For starters, it is a layer of security and verification that protects against fraud.

The data is also very important for analysis purposes. By understanding the geographic location of the clients, medical insurance companies can customise their offerings for different regions.

Customer On boarding

The customer onboarding process is one of the most important steps in the induction of a new client. This is when data is taken from the clients and recorded in the company’s database. The accuracy and speed of document verification are extremely important here. VeriRight is very aware of this and has designed the perfect solution. Now, with our digital onboarding process, customers don’t even need to step out of their homes to complete their onboarding. We know that customer experience is key. If medical insurance can be easy and user-friendly, more and more people will opt for it. That is why we prioritise your convenience over all else..

VeriRight’s digital customer onboarding process can be completed in two different ways. First is the digital or unassisted mode. Here, the customer doesn’t have to interact with an agent. Document verification and facial biometric scan are completed over video call and then later reviewed by an expert. Customers can complete this at any time, from anywhere..

Verification of establishments

OCR refers to Optical Character Recognition. This is a special kind of technology which can extract text from any document. For example, if you upload a copy of your PAN, an ID verification technology which uses OCR will be able to extract all the data in text form. The image of your PAN will be translated into a data piece containing your name, date of birth and other information.

The use of optical character recognition in the verification of identity documents reduces turn around time. As all the data is extracted from the uploaded document, the client will not have to waste any time filling in the information manually. The forms will appear pre- filled, thanks to OCR, and the client will just verify and proceed. The use of OCR in ID proof verification has also had a drastic impact on fraud. Documents, of course, are verified before being extracted. Fake documents are rejected instantly. Further, the system learns from its mistakes, and it becomes more and more intelligent with experience.